1 General Information and Definitions
322bet ("we", "our", or "platform") is an online betting and casino service provider operated specifically for players in Bangladesh. In these Terms, "user", "you" or "member" refers to any person who has registered or is attempting to register on 322bet.
"Services" refers to the 322bet website, mobile version, and all games, betting features, payment systems and customer support available on our platform. "Account" refers to the personal profile of each registered user.
These terms and conditions are governed by Bangladeshi law and Bangladeshi law shall apply in the event of any dispute. These Terms take effect from the date of first publication and remain in force until amended.
2 Account Registration and Management
2.1 Registration Rules
To open an account on 322bet, you must provide accurate and complete personal information. Only one account per person is permitted. Creating multiple accounts is strictly prohibited and if detected, all associated accounts will be closed.
2.2 Accuracy of Information
If information provided during account registration and verification is found to be false or misleading, 322bet reserves the right to close that account at any time. Identity verification (KYC) may be mandatory before withdrawals are processed.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing any third party to access your account or transferring your account is prohibited. Any unauthorised use of your account must be reported to us immediately.
3 Eligibility and Age Requirement
To participate on 322bet, you must be at least 21 years of age. Use of this platform by minors is strictly prohibited. If age verification fails, the account will be closed at any time and the balance may be forfeited.
Users must be of sound judgement and mental capacity and must use this service voluntarily. If you are located in a country or region where online gaming is legally prohibited, using this platform from that location is your own responsibility.
- Minimum age: 21 years
- Must hold a valid identity document (National ID card, passport or driving licence)
- Must be a Bangladeshi citizen or permanent resident
- Must participate voluntarily and with full awareness
4 Deposit and Withdrawal Policy
4.1 Deposit Terms
The minimum deposit amount on 322bet is ৳100. We accept bKash, Nagad, Rocket and bank transfer methods. The correct amount and reference number must be used for each transaction. Transactions submitted with incorrect information may be delayed in processing.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal processing typically takes 30 minutes to 3 hours. However, withdrawals may be delayed if identity verification has not been completed. It is recommended that the deposit method and withdrawal method be the same.
4.3 Transaction Restrictions
If any suspicious transaction is detected, 322bet may temporarily suspend any transaction for investigation purposes. In accordance with anti-money laundering policy, additional verification may be required for large transactions.
5 Bonus and Promotion Terms
322bet offers new members a 100% first deposit bonus of up to ৳5,000. For example, if you deposit ৳1,000 you will receive an additional ৳1,000 bonus, making your total balance ৳2,000.
5.1 Wagering Requirements
A 25x wagering requirement applies to all bonuses. This means you must wager 25 times the bonus amount before the bonus becomes withdrawable. A specific time limit may apply for meeting the wagering requirement.
5.2 Bonus Usage Restrictions
- Each user will receive the welcome bonus only once.
- Bonuses cannot be transferred to a third party.
- Meeting the wagering requirement is mandatory before cashing out a bonus.
- If any misuse of a bonus is detected, the bonus and any associated winnings will be forfeited.
- 322bet reserves the right to modify or cancel any bonus offer at any time.
5.3 VIP Program
322bet's VIP program has three tiers: Bronze — up to 0.3% weekly cashback, Silver — up to 0.7% weekly cashback, and Gold — up to 1.0% weekly cashback. You can advance to higher tiers through continued active participation.
6 Gameplay Rules and Prohibitions
All games on 322bet are conducted fairly and honestly. Using software, bots, scripts or any other automated method to influence the outcome of any game is strictly prohibited.
6.1 Prohibited Activities
- Misusing bonuses or collecting bonuses in violation of the terms
- Creating or using multiple accounts
- Attempting to influence game outcomes using software
- Collusive or fraudulent gameplay with other players
- Exploiting technical errors on the platform to gain an unfair advantage
- Using a false identity or another person's identity
6.2 Technical Issues
Incorrect betting results or payouts arising from any technical error will be considered void. 322bet reserves the right to determine the correct outcome based on server logs. If a game is interrupted mid-session due to an internet disconnection, it will be settled according to the saved logs.
7 Responsible Gaming Policy
322bet takes responsible gaming very seriously. We encourage our members to play for entertainment and we do not support any activity that causes financial harm.
Contact our customer support to set your gaming limits. We offer a Self-Exclusion facility through which you can block access to the platform for a specified period. Please visit our Responsible Gaming page for more details.
8 Privacy and Data Protection
Keeping your personal information secure is our priority. 322bet uses SSL encryption to store and transmit all data safely. We do not sell your information to third parties.
We may share information with specific authorities to meet legal obligations (such as anti-money laundering or age verification requirements). Please visit our Privacy Policy page for our full privacy policy.
9 Account Suspension and Closure
9.1 Closure at User Request
Any member may close their account at any time. To do so, contact us via live chat or email. Outstanding balances may be withdrawn before account closure, provided wagering requirements have been met.
9.2 Closure by 322bet
322bet may close any account without prior notice for the following reasons:
- Violation of these Terms
- Evidence of fraudulent activity
- Provision of false information
- Breach of age requirement
- Involvement in money laundering or other illegal activities
10 Limitation of Liability
322bet provides its platform services on an "as is" basis. We do not guarantee any specific outcome and we are not liable for financial losses incurred through gaming. 322bet shall not be liable for losses caused by technical issues, third-party service failures or unforeseen events.
To the maximum extent permitted by applicable law, 322bet shall not be liable for any direct or indirect financial losses. In the event of any dispute, 322bet's server records shall be considered the final proof.
11 Policy on Changes to Terms
322bet reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will post a notice on the platform or notify you at your registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms.
The date of the most recent update is noted at the top of this page. We retain previous versions and can provide them upon request if needed.
12 Contact and Complaints Process
If you have any questions about these Terms or wish to submit a complaint, please contact us:
- Live Chat: 24/7 direct support available in Bengali
- Email: [email protected]
We process all complaints with the highest priority and aim to provide a resolution as quickly as possible. Our customer service team can answer all your questions in Bengali.