322bet Privacy Policy

This privacy policy ("Policy") applies to the 322bet platform ("we", "our"). When you use our website, create an account, or use our services, you agree to the terms of this policy. We give the highest priority to protecting the personal information of players in Bangladesh and keep your data secure through SSL encryption technology.

1 What Information We Collect

We collect the following types of information for the purpose of creating accounts and providing services on the 322bet platform:

1.1 Information You Provide Directly

When you register on 322bet or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and contact details
• Residential address
• Payment information (bKash, Nagad, Rocket number or bank account details)
• Relevant portions of identity documents for verification
• Messages or requests you send to our customer support

1.2 Automatically Collected Information

Some information is collected automatically when you use our website:

• IP address and device type
• Browser information and operating system
• Website browsing history and page view patterns
• Information collected through cookies and similar tracking technologies
• Login time, session data, and platform usage patterns
• Transaction history and gaming activity

1.3 Information Received from Third Parties

In some cases we may collect information from legitimate third parties for the purpose of identity verification or fraud prevention. This process is completely secure and conducted under strict confidentiality.

2 Purpose of Using Your Information

322bet uses your information only for the following legitimate purposes:

• To create, verify, and manage accounts
• To process deposit and withdrawal transactions
• To provide customer support and resolve issues
• To prevent fraud, money laundering, and illegal activity
• To prevent those under 21 years of age from using the platform
• To implement responsible gaming policies
• To comply with applicable laws and regulations
• To improve platform quality and security
• To personalise services according to your preferences
• To send important account-related notifications

3 Sharing and Disclosure of Information

322bet never sells or rents your personal information. However, information may be shared in the following limited circumstances:

3.1 Service Providers

Trusted service providers that assist in operating our platform (such as payment processors and identity verification agencies) may receive only the information necessary to carry out their work. They may not use this information for any other purpose.

3.2 Legal Obligations

We may be required to disclose information under a court order, directive from a regulatory authority, or applicable law. In such circumstances we will try to notify you as early as possible, if legally permitted to do so.

3.3 Fraud Prevention

Necessary information may be shared with relevant authorities for the purpose of preventing fraud, money laundering, or other illegal activity.

4 Data Storage and Security

322bet follows the highest technical and administrative security measures to protect your information:

• All data transmission is secured with SSL (Secure Socket Layer) encryption
• Sensitive information is stored in an encrypted state
• Only authorised personnel can access the necessary data
• Regular security audits and updates are carried out
• Firewalls and modern cybersecurity measures remain active

Your account information is retained for the duration of the service relationship and in accordance with legal requirements. Even after an account is closed, certain information may be kept for a specified period to fulfil legal obligations.

5 Cookies and Tracking Technology

322bet uses cookies and similar tracking technologies to improve your browsing experience and to analyse platform performance.

5.1 Types of Cookies

• Essential Cookies: Essential for managing login sessions and core platform functions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect platform usage statistics to help improve the quality of our services.

You can control or disable cookies from your browser settings. However, please note that disabling certain cookies may affect some important platform functions.

6 Your Rights

You have the following rights regarding your personal information, and 322bet respects these rights:

• Right to Access: You have the right to know what information we have collected about you.
• Right to Correction: If there is any error in your information, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you may object to the use of your information.
• Right to Data Portability: You may request your provided information in a structured format.
• Right to Withdraw Marketing Communications: You may opt out of promotional communications at any time.

To exercise these rights, please contact our support team. After appropriate verification, we will respond to your request as quickly as possible.

7 Third-Party Links and Services

The 322bet platform may contain links to third-party websites. These external sites have their own privacy policies for which we are not responsible. After leaving our site, we recommend reading the relevant site's policy regarding the protection of your information.

Our game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) operate under their own privacy policies. Some gameplay data may be processed on these providers' servers.

8 Protection of Minors' Information

322bet is a platform for those aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory at registration, and if any account holder is found to be under 21 years of age, their account will be closed immediately and all collected information will be securely deleted.

If you become aware that a minor has provided information on our platform, please contact us immediately.

9 International Data Transfers

Some data may be stored or processed on servers outside Bangladesh for the purpose of operating our platform. For such data transfers, we ensure that the receiving party maintains the standards of this privacy policy and provides adequate protection for your information.

10 Policy Changes and Updates

322bet may update this privacy policy from time to time. If any significant changes are made, we will note the new date on this page and will endeavour to notify you by email for important changes.

Continuing to use our services after changes to this policy means you are considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

11 Responsible Gaming and Data Use

Your gaming activity data is not only for entertainment purposes — we also use this data to implement responsible gaming policies. If any player's gaming pattern shows signs of problematic behaviour, we may proactively offer support or apply self-exclusion features. This is part of our responsibility to our players. Read our Responsible Gaming page for more details.

12 Scope of This Policy

This privacy policy applies to all users of the 322bet platform. It complements our Terms and Conditions and both documents should be read together. If any conflict arises between the two documents, this privacy policy will take precedence on matters relating to personal information.